Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

Orders & Shipping

Standard shipping takes 3-7 business days. Express shipping takes 1-3 business days. Free shipping is available on orders over $75.

Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account on our website.

We currently ship to United States, Canada, and the European Union. International shipping rates are calculated at checkout based on your location.

Returns & Exchanges

We offer 30 day returns on unworn, unwashed items with original tags. Items must be returned in their original condition for a full refund.

Log into your account and go to your order history. Click "Return Items" next to your order, select the items you'd like to return, and follow the instructions to print your return label.

Yes! We offer free exchanges for different sizes within 30 days. Simply start a return and select "Exchange" as your reason.

Products & Sizing

Check our size guide on each product page. We recommend measuring yourself and comparing to our size chart for the best fit. If you're between sizes, we suggest sizing up.

We're committed to sustainable practices. Our products are made with eco-friendly materials and ethical manufacturing processes.

Care instructions are included with each item and on the product page. Generally, we recommend washing in cold water and air drying to maintain quality and extend the life of your garments.

Account & Payment

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through Shopify Payments.

No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, view order history, and manage returns more easily.

Yes, we take your privacy seriously. All personal information is encrypted and stored securely. We never share your information with third parties without your consent.

Still have questions?

Our customer service team is here to help you Monday through Friday, 9 AM to 6 PM EST.